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Things you should know about the Jackson water outage.

The City of Jackson will begin emergency repair work on the 48-inch concrete pipe off Forest Avenue on Friday, March 10. The water main repair will require the temporary closure of water valves, beginning at 3 p.m. Friday. The water outage is expected to affect City of Jackson surface water customers in areas of south and west Jackson.

The contractor is expected to complete the repair work by 3 p.m. Sunday, March 12. The whole area will be under a boil water notice immediately following the repair until the Mississippi State Department of Health notifies the City that water samples are clear, which usually takes 24 hours.


Residents are encouraged to sign up for Code Red, the City emergency alert system, by visiting and clicking the Code Red icon. The system will be used to notify customers about the water outage and the subsequent boil water notices.


Residents are also encouraged to begin taking steps to prepare for the water outage by filling empty containers with tap water and purchasing bottled water. Residents can also fill their tubs with water for household needs.

The City has a limited supply of bottled water for distribution, one case per household. The water will be distributed at the following locations: Precinct 1, 810 Cooper Road; Precinct 2, located at Metrocenter Mall, and the Mississippi Veterans Memorial Stadium, 2531 N. State St., the West Street entrance. The water will be distributed on Friday, March 10, from noon until 6 p.m. and on Saturday, beginning at 8 a.m. as long as supplies last.

The Department of Human and Cultural Services will provide a case of water to vulnerable adults. Residents may call 601-960-0335 for more information.

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